We at BFTL are committed to achieve customer delight by performing each task defect free.

First time, every time and on time through teamwork and continual improvement in each and every process of the Organization.

BFTL desires to be a leader in its area of interests and wishes to maintain this position through understanding and meeting each and every need of the customers. The endeavor to be a leader is also reflected through the quality policy, objectives, mission and vision of the organization, as envisaged.

We the, Bhandari fraternity, are committed to the establishment of an effective Quality Management System to achieve this policy.

The Quality Policy has been framed by the Apex Management Committee (AMC) with active participation and feedback from various forums of employees which is reviewed on proactive basis for appropriateness to the existing business of ours.